Last Updated: October 13, 2026
Full Stack Coder, LLC, doing business as Vanxa (“Vanxa,” “we,” “us,” or “our”), is committed to protecting the privacy and security of personal information entrusted to us.
This Privacy Policy explains how we collect, use, process, disclose, retain, and protect personal information in connection with our website, cloud consulting services, software development services, business integrations, and AI-assisted communication solutions.
Our services may include integrations with third-party messaging platforms, including the WhatsApp Business Platform operated by Meta, to help business clients manage customer inquiries and provide customer support.
Our role in processing personal information depends on the service involved.
When individuals interact directly with Vanxa through our website or business operations, Vanxa generally determines the purposes and means of processing that information.
When Vanxa provides messaging or technology integration services to another business, that business generally determines how its customers’ information is used. In those circumstances, Vanxa ordinarily acts as a data processor or service provider on behalf of the business client, subject to applicable agreements and laws.
This Privacy Policy applies to Vanxa’s own processing activities and describes our general practices when processing information on behalf of business clients. Individual business clients may maintain their own privacy policies governing their customer relationships.
We collect or process information depending on how individuals interact with our website and services.
When you contact us, register for services, request information, or enter into a business relationship with Vanxa, we may collect:
When you visit our website or use our services, we may collect technical information, including:
This information may be collected through server logs, cookies, analytics technologies, and other tools used to operate, secure, and improve our website.
When a business client uses a messaging integration developed or operated by Vanxa, we may process information exchanged between that business and its customers through supported messaging platforms, including WhatsApp.
Depending on the services enabled by the business client, this information may include:
The information processed depends on the particular business client’s services and the features it has authorized.
Vanxa does not require customers to provide sensitive personal information unless such processing is specifically necessary for an authorized service and appropriate safeguards have been established.
Customers should avoid submitting unnecessary sensitive information through messaging channels.
We use personal information for legitimate business and service-related purposes, subject to applicable law and the instructions of our business clients where relevant.
We use information to provide, maintain, support, and improve our cloud consulting, software development, integration, and technology services.
This includes fulfilling service requests, supporting client projects, resolving technical issues, and delivering contracted services.
We use contact information to respond to inquiries, provide service updates, deliver support, and communicate about business relationships.
Where permitted by applicable law, we may also send information about our services, announcements, or promotional offers. Recipients may opt out of marketing communications.
We may analyze website and technical information to understand how visitors use our website, improve usability, maintain performance, and support business research and service development.
For authorized business messaging integrations, Vanxa may process customer information to:
Messaging information is processed for the purposes authorized by the business client and permitted by applicable law.
Vanxa does not independently use customer message content obtained through client integrations for unrelated advertising or marketing.
Certain Vanxa solutions may use artificial intelligence to help interpret customer inquiries, generate relevant responses, summarize conversations, or assist customer service personnel.
When these features are enabled, relevant portions of message content and conversation context may be processed by third-party AI service providers, including OpenAI.
AI processing is intended to support the services requested by the business client. The information shared should be limited to what is reasonably necessary for the authorized functionality.
AI-generated information may be incomplete or inaccurate. Accordingly, important business decisions, such as confirming reservations, processing payments, approving refunds, or authorizing exceptions, may require verification through the business client’s designated systems or personnel.
Vanxa does not use customer messaging information to train its own general-purpose AI models unless a separate lawful basis, appropriate authorization, and applicable disclosures permit such use.
Any processing by external AI providers is subject to the applicable service configuration, agreements, and data protection terms.
Where laws such as the European Union’s General Data Protection Regulation (GDPR) apply, the legal basis for processing depends on the activity and the responsible data controller.
For Vanxa’s own business operations, processing may be based on contractual necessity, legitimate interests, legal obligations, or consent where required.
For information processed on behalf of business clients, those clients generally determine the applicable legal basis for processing their customers’ information.
Vanxa processes such information in accordance with applicable agreements, documented instructions, and relevant legal requirements.
We do not sell personal information obtained through client messaging integrations.
We may disclose information in the following circumstances.
We may use third-party providers to operate our website, host applications, store data, process information, provide technical support, and deliver contracted services.
Depending on the services enabled, these providers may include:
These providers may process personal information only as necessary for their applicable services and subject to their respective agreements, legal obligations, and data protection arrangements.
The specific providers used may differ between clients and services.
When Vanxa operates a messaging integration for a business client, authorized representatives of that client may access customer conversations and related service information as necessary to provide customer support and fulfill customer requests.
Business clients remain responsible for their own customer relationships, lawful communications, and applicable privacy obligations.
Vanxa’s access to client information is limited to authorized operational and service-related purposes.
We may disclose personal information when required by applicable law, regulation, court order, or lawful governmental request, or when reasonably necessary to protect legal rights, prevent fraud, investigate security incidents, or protect individuals and systems.
If Vanxa undergoes a merger, acquisition, restructuring, or sale of assets, relevant information may be transferred as part of that transaction, subject to applicable legal and contractual requirements.
Vanxa is based in the United States. Personal information may be processed or stored in the United States or other countries where our authorized service providers operate.
Where information is transferred from the European Economic Area, United Kingdom, or another jurisdiction with applicable international transfer restrictions, we will use appropriate transfer mechanisms and safeguards where legally required.
Such safeguards may include applicable contractual protections, Standard Contractual Clauses, or other legally recognized mechanisms.
When Vanxa acts as a processor for a business client, international processing and transfer arrangements will also be governed by applicable client agreements and data protection obligations.
Vanxa uses technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, and loss.
Depending on the service and implementation, safeguards may include:
No system or method of electronic transmission is completely secure. Although we take reasonable steps to protect personal information, we cannot guarantee absolute security.
For services supporting multiple business clients, Vanxa seeks to maintain appropriate logical separation of client information and restrict access according to authorized business relationships.
Each business client retains responsibility for controlling access to its own business accounts and authorizing integrations with third-party platforms.
Vanxa retains personal information for as long as reasonably necessary to provide its services, maintain legitimate business records, meet contractual requirements, and comply with applicable law.
For messaging integrations, retention periods may depend on the client’s documented instructions, the functionality enabled, applicable agreements, and legal requirements.
Information may be deleted or anonymized when no longer required, subject to applicable legal obligations, operational backup processes, and permitted retention exceptions.
Individuals may request deletion of personal information in accordance with applicable law.
When Vanxa acts as the controller of the relevant information, deletion requests may be directed to Vanxa using the contact details below.
When information was collected through a business client’s WhatsApp account or another client-operated communication channel, individuals should ordinarily contact that business directly.
Vanxa will assist its business clients in responding to valid deletion and other privacy requests where required by applicable law and contractual obligations.
Vanxa will assess suspected security incidents and take appropriate response measures.
Where required by applicable law or contract, we will notify affected business clients, individuals, or competent authorities within the applicable timeframes.
Depending on applicable law and your jurisdiction, you may have rights concerning your personal information.
These may include the right to:
Certain rights may be subject to legal exceptions or limitations.
For personal information Vanxa collects directly through its website or business operations, individuals may contact Vanxa to exercise applicable privacy rights.
If you communicate with a business using a WhatsApp integration or another messaging service operated by Vanxa on that business’s behalf, the business generally determines the purposes of processing your information.
In these circumstances, privacy requests should ordinarily be directed to the business with which you communicated.
Vanxa will provide reasonable assistance to the business client in fulfilling applicable requests as required by law and contract.
You may opt out of marketing communications from Vanxa by using the unsubscribe instructions included in the relevant communication or by contacting us.
Opting out of marketing communications does not necessarily prevent us from sending necessary transactional, security, or service-related communications.
Certain services may use automated technologies to assist with customer communications.
Where applicable law grants individuals rights concerning solely automated decisions that produce legal or similarly significant effects, those rights will be respected by the responsible data controller.
Vanxa’s messaging solutions are intended primarily to support customer communication and service workflows, rather than independently make legally significant decisions about individuals.
Businesses that have connected a WhatsApp Business Account or other Meta business asset to a Vanxa application, and individuals whose personal information Vanxa processes directly, may request deletion of that information at any time by emailing info@vanxa.com with the subject “Data deletion request” and the business name or phone number concerned. We will confirm receipt, verify the requester’s authority over the account, and delete or anonymize the information held in our systems within 30 days, except where retention is required by law. Deletion covers access tokens, account identifiers, message records and audit logs held by Vanxa; it does not affect data held by Meta or by the business in its own WhatsApp Business app. Individuals who message a business that uses Vanxa’s services should direct requests about that conversation to the business, which is the data controller.
We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, legal obligations, or third-party service providers.
This may include updates related to messaging integrations, AI-assisted communication capabilities, and additional infrastructure providers.
When we make changes, we will publish the revised policy on this page and update the effective or last-updated date where appropriate.
Where applicable law requires additional notice or consent for material changes, we will take the necessary steps.
We encourage visitors, clients, and individuals using services supported by Vanxa to review this Privacy Policy periodically.
For questions about this Privacy Policy, Vanxa’s processing practices, or applicable privacy rights, please contact:
Full Stack Coder, LLC d/b/a Vanxa
3960 Howard Hughes Pkwy., Suite 500
Las Vegas, NV 89169
United States
Phone: (702) 861-9128
Email: info@vanxa.com
Website: https://www.vanxa.com/
For privacy requests involving communications with another business through WhatsApp or another client-operated messaging channel, please contact that business directly in the first instance.
Vanxa will assist its business clients with applicable privacy obligations as required by law and contractual arrangements.